Just before my seventh wedding anniversary I seemed to develop an allergy to my wedding ring, this was so sore I had to take the ring off. I was extremely upset and couldn't bear the thought of having to have a new ring. I emailed Premier with photographs and a description and they were unbelievably helpful . Explaining that with the ring being white gold it simply needed a new coating of rhodium. One week later after a visit to the store and leaving the ring for a couple of hours it has been restored to its former glory, it looks as new as the day we bought it with no more irritation and to top it all there was no charge! In addition they offered to re-coat my engagement ring which had been bought elsewhere for a small charge.
Thank you Premier I cannot recommend you , your product and service highly enough . I would never shop anywhere else for diamond jewellery.
“I can’t thank Premier Diamonds enough for repairing my Nan’s old ring. She passed away last year and left me one of her rings. I had only had it a week and one of the claws had broken off! I was so upset and started panicking, until I found premier. From the moment I contacted them they were so friendly and willing to help, I sent my ring in to them (as I live quite far away) and they contacted me as soon as they received it and after a quick analysis they explained to me that the other claws needed work also and expertly explained step by step what they were going to do and how they were going to do it. Not only did they completely fix my Nan’s ring but also made it look brand new and for such a reasonable price, can’t recommend enough!” – Lucy S. “Can’t believe just how hassle free the process was at repairing my ring, highly recommend”
“I separated from my husband around 6 months ago and didn’t know what to do with my engagement ring. Premier Diamonds suggested their Remodelling service and I’m so glad I went ahead with it! They let me create my own unique ring design and showed me versions of my design on CAD and in wax form. Chuffed to bits with my new ring which they look after for the lifetime of the ring! Five stars all round!”
“Quick. Simple. Hassel free. Can’t complain one bit with the service from Premier, they are now my only choice for all things jewellery. Got my wedding band resized in no time, highly recommend.
“If you need a specific stone sourced, or just need a replacement look no further than Premier Diamonds! Absolutely professional staff and willing to help no matter how big or small the problem is!”
“Still speechless from how well my ring turned out after sending it to Premier to clean and polish, for an unbeatable clean go to these guys!”
“Hands down the best, I am never going to another jeweller again! Always polite, friendly and helpful staff whether you’re on the phone or whether you’re in store. No repair or job is too big or small for the team, me and my whole family use and will continue to use Premier Diamonds.”
"Nothing speaks Bespoke like Premier Diamonds. The individual care along that was taken and the ability to bring to life the bespoke concepts I had was truly astonishing. To find jewellery that can be identified as unique and personal is very difficult but thanks to Premier Diamonds for the first time I have truly been able to say that was achieved, Above all the craftsman handiwork is amazing but doesn't hold strength to his gracefulness and customer care he took to me. An establishment that truly works for the individual customer is astounding. 5 stars? Its worth more than that."
5/5, Saliasthan S.
"Wow wow wow is all I can say from start to finish. Lisa you rock! No pun intended.
I received my eternity ring after mulling over what I wanted for a looooooong time! Lisa was patient and sent out some free silver samples. Amazing! I chose what I wanted and my ring was made to order and delivered for Christmas. Guaranteed. In a stunning box! Lisa also threw in a wedding band for my husband on top after he lost his! Would not hesitate to recommend premier!"
5/5, Kate W.
I was very impressed with the advice and help I received when looking for my full eternity ring. I was very fortunate that there was one in the shop which was my size and the design I liked. I had looked in several of the shops in the jewellery quarter but went back to Premier, and I am really happy I did. My ring is beautiful and of a very high quality and I just LOVE IT. I highly recommend Premier Diamonds to anyone looking for quality."
5/5, Sylvia R.
"Thanks so much for yet again finding the perfect ring for me! And for shining up the other one to it's full potential - it's brand new all over again! I really can't wait for the new one to be finished x"
“I just wanted to say how much I love my rings!! They're absolutely perfect, thank you so much! Exactly What I was hoping for.”
Cat, New York
“We are always very impressed with the friendly, attentive and professional service of the staff in Premier Diamonds, We have continued to return over the last 14 years since the original purchase of my engagement ring, buying rings to mark special occasions as well as getting help and advice with redesigning an inherited ring. We popped in yesterday to get them polished for Christmas and it was lovely to catch up with Sylvia and meet Danny. Thank you for all your help!”
“I wanted something special for our Ruby wedding anniversary and had in mind a drop-shaped ruby pendant. The team at Premier came up with several alternatives, based on my initial idea, and produced computer aided designs in colour, which were helpful in deciding on the final shape, metals and layout. They also brought in a number of different sized and coloured rubies to choose from. The end result was a unique and very lovely piece of jewellery, which my wife was delighted with!”
5/5, Richard S
"I am delighted with my new ring, created with the bespoke service offered by Premier. The whole process was enjoyable and thoroughly explained to me by the helpful staff. I couldn't have asked for a better result, thank you for your patience and for creating such a special ring that I will treasure."
5/5, Sam R.
"Excellent customer service. Found the perfect wedding band for my other half. Would definitely recommend Premier Diamonds."
5/5, Melissa K.
"After washing my hands one evening I discovered the diamond was missing from the ring on my finger! Luckily I found the precious stone. A good friend of mine recommended Premier Diamonds as one of the most reputable companies in the Jewellery Quarter to fix it. Service was wonderful; staff are so friendly and my ring was restored quickly to its former glory. Thank you Matthew & team! Next time I visit I hope to buy, rather than bring in a fix!"
"What can say but wow, it looks amazing. Thank you very much, it is more than I imagined it would be."
"Amazing customer service, beautiful rings! Cannot recommend enough."
5/5, Jenny K.
"We first visited Premier when getting our wedding rings, almost ten years ago. The advice and service is fantastic! The team are knowledgeable and friendly. I was lucky enough to get an engagement ring 'upgrade' and was thrilled with both the stones sourced by the team and the final result! Very highly recommend them!"
5/5, Kelley S.
"We purchased our wedding rings from Premier Diamonds and ten years later, we received outstanding customer service when we visited to get our rings polished. My husband purchased another ring today for our tenth wedding anniversary. They have a great selection and nothing is too much trouble for them, again all the staff are really helpful and they even opened the shop early to let us in."
5/5, Lakhraj R.
"To the team, I just wanted to thank you all for designing my rings. They have exceeded all my expectations. I am thrilled with them. Many many thanks."
"We loved the honest non-salesy approach and the beautiful selection of onsite made rings. I couldn't be happier with my stunning engagement ring! Thank you"